Online Consultation Service
Our online consultation service is now available for ordering repeat prescriptions, requesting a sick note or test results, and to consult with a GP on non-urgent medical problems.
Please click here to access the service.
In line with the Government’s announcement, the NHS is aiming to offer every adult the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.
As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.
We are still there for anyone who may need care for an urgent need, but would ask for patience as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.
Please don’t forget there are many services available for you, depending on your condition. These include:
- Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
- Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
- NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
- A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.
If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your boosters, instead visit https://www.birminghamandsolihullcovidvaccine.nhs.uk/ or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.
CHRISTMAS CLOSURES: Burbury Medical Centre will be closed 25th, 26th, 27th and 28th of December 2021.
NEW YEARS CLOSURES: Burbury Medical Centre will be closed 1st, 2nd and 3rd January 2022.
We are undergoing Digitisation of Paper Medical Records, please visit our Privacy Notice page for further information ~ Thank you
Please note Burbury Medical Centre will be closed after 2:00PM for protected learning time on the last Thursday of every Month, we will re-open on Friday morning as normal at 9:00AM ~ Thank you
Due to Coronavirus Covid-19 Burbury Medical Centre are currently only doing Telephone Consultations, if the GP’s feel they need to see you they will arrange a Face to Face appointment accordingly ~ Thank you
Please Note Burbury Medical Centre are now using an SMS Reminder Text Service, please can all patients ensure they update their contact details so you can recieve SMS reminders - Thank you.
Welcome to Burbury Medical Centre where we work together as a team to help provide you with the Best Quality Care and Service.
We take pride in our work and are dedicated to giving you a warm welcoming surgery in a friendly environment and are always open to hearing your ideas to better our service.
Please take the time to go through our website, take a look around at our different pages and get to know our practice.
The website contains a range of health information and resources, along with practical information on visiting the surgery. We hope you find it useful and informative.
Important Notice For All Patients
Effective from 11th January 2018 Burbury Medical Center will no longer be accepting repeat prescription requests from any pharmacies on behalf of patients.
Due to patient safety Burbury Medical Center with the support of BSC CCG and LPC will stop taking prescriptions requests from any pharmacies.
All patients can now order repeats in following ways:
- By filling out right hand side of prescription and handing it to reception or drop in the box
- By filing out prescription request slip at reception and handing it to reception or drop in the box
- Online prescription request using patient access.
Repeat prescriptions will be issued at the doctor's discretion and are normally for patients on long-term treatment. We are unable to take orders or issue repeat prescriptions at weekends, public holidays or out of normal surgery hours.
Please allow 48 hours before collection and make allowances for weekends and public holidays.
We have a repeat prescription box located inside the practice. Please ensure you write your name, address and DOB on the medication request slip, including all the names of your medication and drop the medication request slip into the repeat prescription box.
Please note that this is not applicable to housebound and vulnerable patients. These patients can continue to order in the same manner.
From time to time, you will be advised to attend for a Medication Review, blood and/or urine tests, blood pressure checks etc so that we can continue to monitor your condition. If you do not attend for these, further prescriptions may not be issued.
The NHS belongs to the people.
It is there to improve our health and wellbeing, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot fully recover, to stay as well as we can to the end of our lives. Click here to download The NHS Constitution leaflet (PDF, 128KB)
My Healthcare Federation – Extended Appointments
Burbury Medical Centre is a member of My Healthcare and can offer evening and weekend face to face GP, Nurse and Healthcare Assistant appointments from Burbury, Fernley, Harborne, River Brook and West Heath Hubs. The extended hours appointments will be booked by our reception staff as usual but patients will be seen at whichever Hub is the most convenience for them. This service also gives patient oppurtunity to book appointments at 8 am in the morning. The addresses of the 5 Hubs plus the telephone numbers to ring if you needed to cancel or change an appointment are:
- Burbury Medical Centre, 311 Burbury Street, Birmingham B19 1TT. Appointment cancellation telephone no. 07943 058104
- Fernley Medical Centre, 560 Stratford Road, Birmingham B11 4AN. Appointment cancellation telephone no. 07561 109028
- Harborne Medical Practice, 4 York Street, Birmingham B17 0HG. Appointment cancellation telephone No. 0121 427 5246
- River Brook Medical Centre, 3 River Brook Drive, Birmingham B30 2SH. Appointment cancellation telephone no. 0121 433 8910
- West Heath Medical Centre, 194-196 West Heath Road, Birmingham B31 3HB.Appointment cancellation telephone No. 0121 483 2122
- Fernbank Medical Centre, 508-5016 Alum Rock Road, B8 3HX. Appointment cancellation telephone No. 0121 326 3600
We are also able to offer our patients telephone consultations with either a GP or pharmacist based in MyHealthcare’s Virtual Hub at West Heath Medical Centre. The call will be booked by our reception staff for a time that is convenient to you.
Please ask a member of our staff if you would like further information.
About our practice
We are a small partnership of three General Practitioners, who are committed to providing high quality NHS medical care for individuals and families in a friendly and caring environment.
We are also a training practice, having doctors in specialist training as well as medical students present at the practice.
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